Evert Gummesson : Total relationship marketing : from the 4Ps - product, price, promotion, place - of traditional marketing management to the 30Rs - the thirty relationships - of the new marketing paradigm

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AuthorEvert Gummesson
TitleTotal relationship marketing : from the 4Ps - product, price, promotion, place - of traditional marketing management to the 30Rs - the thirty relationships - of the new marketing paradigm
Keywordssuhdemarkkinointi, Relationship marketing
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