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Pekka Hannula : Palvelua, kiitos : asiakaspalvelun saloja
See all options More Information | Categories | - Nonfiction > Economics, Business administration, Media, Communications
- Nonfiction > Society, Politics
- Economics, Business administration, Media, Communications > Other works, Yearbooks
- Society, Politics > Other works, Yearbooks, Magazines
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| Author | Pekka Hannula |
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| Coauthors | Ella Palosaari & Petra Ingberg ym. |
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| Title | Palvelua, kiitos : asiakaspalvelun saloja |
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| Keywords | asiakkaat, palvelut, kokemukset, laatu, vuorovaikutus, asiakaspalvelu, mielipiteet, asiakkuus, palveluammatit, palvelukulttuuri |
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