Sarv Singh Soin : Total quality essentials : using quality toos and systems to improve and manage your business

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AuthorSarv Singh Soin
TitleTotal quality essentials : using quality toos and systems to improve and manage your business
Keywordsasiakkaat, asiakastyytyväisyys, tyytyväisyys, laatujohtaminen, laadunvalvonta, laatujärjestelmät, Quality Control, Consumer Satisfaction, Total Quality Management
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